FAQ
A freight broker partner is able to provide you more, or less, capacity as your business goes through its natural cycles. So there’s no need to stress over seasonality, irregular spikes or sudden troughs in your business. This all enables them to pass the savings as well as options from their extensive carrier network down to you -for all modes of transportation. BEWARE: some brokers will give you the cheapest price to get your business, even though it may not be the best mode of transportation or may not actually be available when it comes time for your shipment. A good broker will set the correct expectations and not simply entice you with an attractive rate.
A. SAVE time, SAVE resources, SAVE money: With a freight broker as a strategic partner, you have the benefit of your own dedicated shipping department without the expense your own dedicated shipping department. You also don’t need to spend time on invoices, audits and training, Using a freight broker lets you focus on your business. Brokers provide carriers with a large volume of business – that wins them better pricing than you would most likely be able to achieve on your own. Brokers also have more carrier options than a shipper would be able to manage on their own, further enabling better service, handling options, and pricing.
A. Freight brokers will shop at the very best rates for you. Do you have the time to rest on the phone & give your load details to carriers to obtain the best rate? freight brokers have deep networks of carriers that they understand thoroughly and also can then, consequently, match your load with the best suitable for your product, lane & time demands swiftly.
Freight brokers can help you stay clear of pricey errors. Freight brokers that live and also breathe transport recognize all the bases that require to be covered for a load to be successful. They understand the details that they need from you, the information that the carrier needs, the paperwork involved (e.g., insurance policy and also bonding, if required), and the regulative obligations that you must follow. Experienced brokers also understand what not to do and also can guide you free from expensive errors.
As an example, numerous shippers get involved in trouble by miscategorizing their items throughout freight procurement. They will compute their costs first, thinking that their item fits a specific NMFC Freight class. At the end of the job, nevertheless, a nasty shock can result when the items end up belonging to a different freight class, which may lead to higher delivery prices. Brokers can assist you to avoid this by making sure that your shipping details are closed from the get-go.
Freight brokers can help you stay clear of pricey errors. Freight brokers that live and also breathe transport recognize all the bases that require to be covered for a load to be successful. They understand the details that they need from you, the information that the carrier needs, the paperwork involved (e.g., insurance policy and also bonding, if required), and the regulative obligations that you must follow. Experienced brokers also understand what not to do and also can guide you free from expensive errors.
As an example, numerous shippers get involved in trouble by miscategorizing their items throughout freight procurement. They will compute their costs first, thinking that their item fits a specific NMFC Freight class. At the end of the job, nevertheless, a nasty shock can result when the items end up belonging to a different freight class, which may lead to higher delivery prices. Brokers can assist you to avoid this by making sure that your shipping details are closed from the get-go.
A. When you are in the business of transporting goods, there are many things to think about. You have to stay on top of your game and quickly react to any problems that might occur. This seems like an almost impossible task when you have to do it all by yourself. However, when you hire freight brokers, they will take care of everything. They have the skills and experience to notice any unplanned occurrences and handle them quickly and smoothly. Moreover, they will alert you to anything they find out of the ordinary.
There are a tremendous number of factors that can impact a shipment after it has been accepted by a driver or carrier, and the volatility that many industries have experienced during the pandemic has multiplied the issue. One such example is this: you’ve ordered a dry van to your DC with enough space to pick up eight pallets for your customer, but your customer changes their order, and now needs 10 pallets on this shipment. Rather than “coming back tomorrow” and failing your customer, an agile freight broker can quickly intervene with creative solutions. Normally the customer will have one point of contact to assist them from beginning to end. That contact will know everything about that customer’s product and requirements, as well as how that customer prefers to interact. Should a last-minute change occur, that customer knows who to contact for immediate service rather than navigating through an automated system. The issue is resolved quickly, smoothly, and without added stress.
There are a tremendous number of factors that can impact a shipment after it has been accepted by a driver or carrier, and the volatility that many industries have experienced during the pandemic has multiplied the issue. One such example is this: you’ve ordered a dry van to your DC with enough space to pick up eight pallets for your customer, but your customer changes their order, and now needs 10 pallets on this shipment. Rather than “coming back tomorrow” and failing your customer, an agile freight broker can quickly intervene with creative solutions. Normally the customer will have one point of contact to assist them from beginning to end. That contact will know everything about that customer’s product and requirements, as well as how that customer prefers to interact. Should a last-minute change occur, that customer knows who to contact for immediate service rather than navigating through an automated system. The issue is resolved quickly, smoothly, and without added stress.
A. What freight brokers do best is shipping, and working with one allows you access to their knowledge of best practices and real-world experience. Logistics freight brokers advise you better as you plan to ship any consignment due to their extensive experience in shipment procedures. It also allows you to access the latest technology for shipping reporting and visibility into your logistics. An experienced broker has the tools and the know-how to navigate things like dropped loads, detention difficulties, and missed appointments. They’re up-to-date on industry standards and regulations, and if the logistics landscape of 2020 taught us anything it’s that regulations can be highly disruptive. Freight brokers understand the industry; they maintain a constant awareness of changing trends, capacity, rates, and special requirements for transporting hazardous or hard to handle materials and equipment. Your contact with the broker will be able to answer all questions about the transportation of your product while offering solutions, and you can also expect them to follow your directions exactly, should you already have a process in place. Dealing with and solving problems related to the industry on a daily-basis – freight brokers confidently guide you down the path to success, steering you away from potential problems while simultaneously guiding you toward the lowest prices with top end value.
A. One very complicated and daunting part of shipping can be dealing with state and federal laws and regulations. There are different rules for different shipments at the state and federal levels. Let the broker work to make sure your shipment or business doesn’t get caught up in red tape. When you have legal trouble you go to a lawyer. When you have shipping trouble go to a broker. They have experience working with laws and regulations and will have the solutions to getting shipments where they need to be.
Think of your broker as your designated troubleshooter. They have experience and knowledge in the industry and therefore know how to get the job done. Since you have already exchanged information about specific shipment details, let them deal with organizing and securing the shipment.
Think of your broker as your designated troubleshooter. They have experience and knowledge in the industry and therefore know how to get the job done. Since you have already exchanged information about specific shipment details, let them deal with organizing and securing the shipment.
A. Milestone understands starting your own transportation brokerage can be complicated and competitive.If you’re looking for independence and an opportunity to own your business, you owe it to yourself to consider Milestone.As an established logistics provider, we equip you with the support, expertise and financial backing you need to succeed.
Your primary role as an Independent Freight Agent will be to build long-term relationships with shippers and contract carriers and arrange transportation services.
You will be responsible for sourcing contract carriers, negotiating rates, scheduling freight and solving problems quickly and effectively. Your ability to find innovative solutions, negotiate deals and manage day-to-day challenges means financial freedom and a life well-lived.
With your knowledge and experience of the transportation brokerage industry and our TMS technology and business office support, you’ll be on your way to independence and financial security. Join Team Kopf and we’ll help you grow your business.
Apply here
Your primary role as an Independent Freight Agent will be to build long-term relationships with shippers and contract carriers and arrange transportation services.
You will be responsible for sourcing contract carriers, negotiating rates, scheduling freight and solving problems quickly and effectively. Your ability to find innovative solutions, negotiate deals and manage day-to-day challenges means financial freedom and a life well-lived.
With your knowledge and experience of the transportation brokerage industry and our TMS technology and business office support, you’ll be on your way to independence and financial security. Join Team Kopf and we’ll help you grow your business.
Apply here
A. A carrier may request a load advance up to 25% of the line haul, with a maximum of $2,500 issued per load. There is a $20 fee for fuel advances and a $5 fee for accessorial advances.
Standard payment terms 24-day Standard Pay/ACH or Check by Mail, No Fees.
Quick pay terms The Quick Pay option is not available to carriers that are factored. Participation in the Quick Pay Program is dependent on the carrier remitting all required paperwork for payment.
2- day Quick Pay/T-Chek Settlement, 5% of Gross Truck Rate
7-day Quick Pay/ACH or Check by Mail, 3% of Gross Truck Rate
15-day Quick Pay/ACH or Check by Mail, 1.5% Gross Truck Rate
Refer to you Broker to Carrier contract for more details
Standard payment terms 24-day Standard Pay/ACH or Check by Mail, No Fees.
Quick pay terms The Quick Pay option is not available to carriers that are factored. Participation in the Quick Pay Program is dependent on the carrier remitting all required paperwork for payment.
2- day Quick Pay/T-Chek Settlement, 5% of Gross Truck Rate
7-day Quick Pay/ACH or Check by Mail, 3% of Gross Truck Rate
15-day Quick Pay/ACH or Check by Mail, 1.5% Gross Truck Rate
Refer to you Broker to Carrier contract for more details
A.Freight claims management services handle claims for you, so you can transform a negative experience with your customer into a positive one while saving money and time. When you outsource freight claims management, you can create a system for easy contact and resolution, as well as a process for keeping track of claims. Freight claims management also ensures no claims slip through the cracks, keeping all clear visibility of potential causes allowing for permanent corrective actions to take hold. Once suppliers or consignee call or someone files a report, the claims process can begin. The goal is to verify damages or losses and resolve the claim quickly and accurately to the satisfaction of our customers and your company’s freight policy.
A. Freight claims are a part of doing business, particularly if your business ships a high volume of goods, but they can also be a hassle to deal with. You’d much rather focus on doing things that will help your company grow and thrive, rather than on chasing down shippers to get them to cover the cost of lost or damaged products.
For that reason, many shippers are turning to outsourced freight claims management. Working with a company such as Milestone and using our claim specialist can take the stress and hassle out of getting reimbursed for lost or damaged shipments. It alsofree of charge for our clients.
When you work with an outsourced freight claims handling company, you have someone in your corner and on your side. You know that someone is working on your behalf to make sure you get the reimbursement you’re owed. Meanwhile, you are able to focus on the issues that are most important to your company.
For that reason, many shippers are turning to outsourced freight claims management. Working with a company such as Milestone and using our claim specialist can take the stress and hassle out of getting reimbursed for lost or damaged shipments. It alsofree of charge for our clients.
When you work with an outsourced freight claims handling company, you have someone in your corner and on your side. You know that someone is working on your behalf to make sure you get the reimbursement you’re owed. Meanwhile, you are able to focus on the issues that are most important to your company.
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